Duke Universityâs Student Affairs Information Technology Services (SA-ITS) and Office of Information Technology (OIT) are currently working cooperatively on moving forward with Office 365. This migration will introduce a suite of cloud-based services offered by Microsoft at an enterprise level subscription that compliments current Duke Universityâs volume licensing contracts for Windows Operating Systems and Microsoft Office Suite.
Currently all Duke e-mail and calendar services are hosted locally by OIT maintained servers. As Student Affairs and other Duke divisions continue to grow, the direct high volume dependency on OIT exchange servers also increases which correlates to spending resources on required maintenance to avoid service downtime. Office 365 will provide an immediate solution, as it will transition the hosting needs from Duke OIT to a Microsoft hosting solutions platform. Office 365 is designed to deliver reliability, availability, and performance with a guaranteed 99.9% uptime, financially backed service level agreement.
Users across the board will be able to reap the benefits as the cloud based service will allow OIT and SA-ITS to spend less resources on troubleshooting exchange issues and in turn refocus on developing tools and providing key support for our users that promotes productivity and development of technical tools.
Office 365 for Duke University is slated to go live early next year (Q1 2013).