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On April 13, an email was sent to all Division laptop users regarding the ongoing upgrades to our backup system.
As of now, we've begun migrating users to the new system. You should see no disruption in backup service during this process, although you may experience a few redundant backups until the old system is completely taken offline. We're also using this opportunity to clear up any laptop issues that may have prevented users from being backed up in the past.
If you haven't already, please review the email and make sure you've followed the steps described to prepare your laptop for backup. If you didn't receive the email, or have questions about it, please don't hesitate to contact the Student Affairs ITS Support team at firstname.lastname@example.org.