DUKE DINING FREQUENTLY ASKED QUESTIONS SURROUNDING COVID-19 

Where can I eat on campus? 

Several locations will remain open at this time. Hours of operation can be found here, but are subject to change.

 

What is Duke Dining doing to protect students’ and guests’ health and safety?  

Now and always, the safety of Duke’s students, guests, and employees is our number-one priority. We are working directly with Duke’s COVID-19 response teams to closely monitor the situation and take proactive steps to protect the health and safety of our community.  

In addition to our existing stringent health and safety protocols, we are taking extra precautions to ensure we’re doing everything we can to keep our community safe.  

 

In Duke Dining operations, we always:  

  • Require all employees to report any illness before reporting to their food-service shift  
  • Employ regular and strict cleaning protocols in all food preparation and cooking areas  
  • Employ rigorous procedures around cleaning and sanitation of all guest-contact surfaces  
  • Supply sanitizer for employees and guests  
  • Require all staff to be certified in stringent food safety training programs

We are taking additional precautions, including:  

  • Extra training sessions on avoiding potential exposure, hand washing and reviewing the sick employee policy  
  • Mandate hand-washing every 20 minutes and between tasks  
  • Transitioned to all to-go ware to reduce potential exposure  
  • Removed all self-service options   
  • Encouraging social distancing by offering a take-out option, only.   
  • Established an internal task force to monitor and provide guidance in real time  
  • Providing care meals to students in required isolation
  • Adding drop-off locations for Duke Dine-Out Mobile Ordering 
  • Conducting Steritech 3rd party virtual inspections

 

Is mobile ordering and pickup available at Duke Dining locations? 

Duke Dine-Out Mobile Ordering is available for pick-up at The Loop, Il Forno & Sazón.  Drop-off locations have been implemented for all Duke Dine-Out mobile orders for students residing on campus to expedite orders safely. Team members will be waiting at the drop-off locations, from a safe distance, where they will place your order on a provided table. 

All other Duke community members, currently on campus, may pick-up their orders at the location they ordered from. Unfortunately, at this time, we cannot provide service to off campus community members. 

We are working on providing additional locations for this service. Duke Dine-Out Mobile Ordering information can be found here.

 

Can I eat in campus buildings? 

DukeCard access is required to enter campus buildings. To encourage social distancing, there will be no dining in. All orders will be for take-out only.

 

Who can order from Duke Dining locations?  

To keep our community safe, Duke has placed restrictions on who can visit the University’s campus. Students must be registered with Student Affairs to be on campus, and DukeCard access is required to access dining locations inside the Bryan Center and the Brodhead Center, but all meals must be taken to go. Please visit coronavirus.duke.edu for more information on who is permitted on campus. 

  

If I have been permitted to stay on campus, and I have a food allergy, can I still safely eat at Duke Dining locations?  

Duke Dining locations will continue to follow strict allergen-safety procedures. As always, some locations are better able to accommodate food allergies than others. If you have questions on the best place to eat for your particular allergy, please contact dining@duke.edu. 

  

If I have not been permitted to stay on campus, but I’m visiting campus, can I spend my Food Points at Duke Dining locations? 

All students planning to be on campus must be registered with Student Affairs. Students who are not registered with Student Affairs will not have access to dining facilities. 

 

How can I stay connected with Duke Dining?

We miss our Duke community & have created an Instagram schedule for us to stay connected with you. Follow Duke Dining on Instagram (dukedining), Facebook (Duke Dining), and Twitter (@dukedining) to learn about how you can connect with us daily!