Duke Dining's COVID-19 Response

COVID Response-Care

How we’re caring for our students and the rest of the Duke community:

· Mobile ordering is available with our Duke Dine-Out app w/ a contactless pick-up option

· Tamper-Evident packaging seals are placed on every mobile order.

· Students still residing on campus can utilize contactless pick-up locations, which have been conveniently placed near on-campus residential buildings.

· Guests visiting our locations are separated by 6 feet using line markers.

· We’ve installed additional hand sanitizing stations and signage to encourage clean hand hygiene for
all guests and staff.

· We have removed all self-service options (drink stations, condiment stations, etc.) at our locations.

· We are providing specially-prepared care meals for students in required isolation.

COVID Response-Precautions

How we’re taking extra precautions in our operations:

· Every Duke Dining team member undergoes a wellness screening process to check for symptoms before beginning work.

· All Duke Dining team members are undergoing extra training sessions on preventing potential transmission of the Corona Virus.

· All team members, Duke staff, and guests are required to wear a face mask when in a Duke Dining facility.

· All Duke Dining team members are required to wash their hands every 20 minutes and between tasks.

· All Duke Dining team members are required to wear gloves when preparing food or serving a guest.

· High-Touch surfaces are required to be cleaned between every order.

COVID Response-Extra

Additional steps we’re taking to respond to Covid-19:

· Established an internal task force to monitor and provide guidance in real time

· Conducting 3rd-party virtual inspections focused on preventing Covid-19 transmission