Parents & Families

Campus Resources

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Download the 2017-2018 Parent and Family Guide Here

In addition to the many departments, offices, and support resources available through Student Affairs, there are a variety of other resources you may find helpful. Please take a look below, and as always, please contact us with questions or concerns. 

Academic Resource Center

The Academic Resource Center, commonly referred to as ARC, offers a variety of services to help students succeed at Duke.

The students who come to Duke were at the top of their class in high school and are accustomed to good grades. But many students find themselves really challenged by their classes for the first time and discover they need to learn how to study. This is very common, and Duke offers a range of supportive services in the Academic Resource Center to help students through this transition, including a peer tutoring program.

Money Matters

Duke University views its financial aid program as an investment in students and their futures. The Financial Aid Office (FinAid) is committed to helping your family determine the best way to pay for your student’s education. The website includes information on undergraduate aid and loans in addition to information on personal finance, money management, savings and tax information.

Privacy Policies

FERPA

The Family Educational Rights and Privacy Act of 1974 (FERPA, also commonly referred to as the Buckley Amendment) defines the information that Duke may share with others – including parents – regarding a student’s education records. Education records are generally those records maintained by a college or university that are linked directly to a student. They do not include medical records, which are protected by other privacy laws.

While directory information such as name, address, phone number, major and dates of enrollment can typically be released to anyone without a student’s explicit permission (unless a student has requested that it not be) most other information considered education records cannot. When your student began his or her first day at Duke privacy rights transferred to your student, making him or her an “eligible student” in government parlance. Thus, your son or daughter became the legal gatekeeper of the release of his or her education records, unlike in primary and secondary education, where parents play that role.

HIPAA

Information regarding the physical or mental health of students is confidential and is released only with the student’s permission except in life-threatening circumstances. As a member of the Duke University Health System, the Student Health Center is fully compliant with HIPAA federal regulations.

Safety and Security

Duke University is committed to providing a safe place for students to learn, grow and flourish. However, security is a shared responsibility, and students, faculty and staff are valuable partners in helping the Duke University Police Department maintain a safe campus community. For annual Clery Act statistics, click here.