Safety & Quality Assurance

Duke EATS

Duke Dining’s Evaluation and Training Standards (Duke EATS) is our innovative quality control program, which establishes clear standards for how our locations should operate with respect to customer service, employee training, and food safety. Click on the icon above to learn more.

COVID-19 Response

Now and always, the safety of Duke’s students, guests, and employees is our number-one priority. We are working directly with Duke’s COVID-19 response teams to closely monitor the situation and take proactive steps to protect the health and safety of our community.

In addition to our existing stringent health and safety protocols, we are taking extra precautions to ensure we’re doing everything we can to keep our community safe. We have implemented team training specific to COVID-19 to ensure staff members are following safety protocols both in and outside of their work environment. Find out more about the training here. Inside seating is temporarily closed but we have created a video to guide you in dining safely once inside dining areas are back open. Find out how to dine safely in our video here and click on the icon above to learn more.